Terms & Conditions

Welcome to Nina Brigadeiro’s Website,  Ninas Brigadeiros Gourmet’s Company is under registration 2013-87303, Denton, Tx.

Minimum Order

The minimum brigadeiro order is two(2) per flavor and four(4) minimum per box.

Online Payment

We accept payment via PayPal. Cash or check payment will only be accepted for catering.

Payments

Payments may be made on a credit card via PayPal. Some custom orders may require a retainer. For orders over $400, a retainer of 50% the contract price is required for confirmation of event date, with the balance due no later than 30 days prior to event date. Retainers are non-refundable.

Cancellations

Kindly give 48 hours notice for cancellation of orders. All retainer monies paid are non-refundable and non-transferable to another date or order. Any monies paid beyond the initial retainer will be refunded, provided that no work has been completed on the order. For orders over $300, notice of cancellation is required in writing no later than 30 days prior to the event. If a portion or all of the work has been completed, partial refund will be determined on a case-by-case basis. If full payment for an order over $300 has not been received by 30 days prior to the event, the order will be cancelled and no refund will be issued. Requests sent or revoked on Saturdays, Sundays or holidays will be considered as they were received on the following business day. To cancel a request please send us an email to order@ninabrigadeiro.com

Delivery

Orders will be delivered through the mail. We deliver to any address in the USA except Hawaii, Alaska, and Puerto Rico. We will ship via USPS mail services from Monday to Wednesday. We will not send out deliveries on Sundays and holidays. Deliveries will be made within a maximum of 5 business days from the date of the order. Neither Nina Brigadeiro’s nor the postal service that we use shall be liable for any failure to execute the delivery, where such failure or delay results from any circumstances beyond our reasonable control, including, but not limited to any fire, flood, explosion, accident, the adverse climatic conditions, traffic congestion, mechanical breakdown, obstruction of any private or public highway, any industrial dispute or strike.

Delivery Price

Prices listed as part of the Services includes delivery fee in the state of Texas, United States, as applicable.

Food Allergies

All of  Nina Brigadeiro sweets and fillings may contain or come into contact with dairy or nuts. By purchasing products from Nina Brigadeiro, the customer assumes responsibility for informing guests of this allergy information.

Nina Products

The products made at Nina Brigadeiro’s kitchen are made by hand, meaning that it may vary in appearance. All the illustrations, descriptions at Nina Brigadeiro’s website, and email are just a form of presentation.

Ingredients

We aim to use only the best and finest quality ingredients to guarantee that our brigadeiros taste as good as they look. We use first-class products, domestic and imported from various countries, among them Brazil, Italy, Belgium, and Sweden. Including: condensed milk, eggs, butter, extra fine chocolates, nuts, several types of dried fruits , roots and alcohol in small quantities (please keep in mind that alcohol evaporates when seamed at high temperature, leaving only a slight taste of the drink used in the recipe). For further details on ingredients, please contact us through contact@ninabrigadeiros.com

Quality Control

It is the policy of  Nina Brigadeiro that our products will not be served at an event where similar products from another vendor will be served.  Nina Brigadeiro  also prohibits the misrepresentation of other products as those from Nina Brigadeiro , including the reuse of  Nina Brigadeiro packaging. These actions compromise the integrity and reputation of Nina Brigadeiro.  Nina Brigadeiro reserves the right to refuse service to anyone in violation of this policy, or to anyone with the intent to violate this policy.

Customer Satisfaction

At Nina Brigadeiro , we strive to provide high quality gourmet products and personal service to our customers.  It is our policy to guarantee the satisfaction of every customer.  If a customer is unhappy with one of our products for any reason, they should contact us and make arrangements to return the uneaten portion of the product to us within two days of taking possession of it so that we can address the nature of the complaint. Nina Brigadeiro will make every effort to resolve the issue to the customer’s satisfaction.

Liability

Customers assume full responsibility for their event guests and agree to indemnify, hold harmless and defend Nina Brigadeiro against all bodily injury, property damage or consequential damages which may result from Nina Brigadeiro services and provision of any product. We are not responsible for any damage to the product, or shortage of product, caused by a guest, caterer, or any other person not employed by  Nina Brigadeiro . We are also not responsible for providing any order that has not been paid for in full. Reminder for orders over $300: If payment in full is not made at least 30 days prior to the event date, the order will be cancelled.

Copyright & Images

All text, images and content of the website copyright© of Nina Brigadeiros. All rights reserved. You are not to copy or imitate this content for your own commercial purposes. You MAY NOT use our photos.

Photographs

Nina Brigadeiro reserves the rights to all published photographs of our products. The use of photographs of any of our products in any publication without prior written permission from Nina Brigadeiro is prohibited.

Acceptance of Terms & Conditions

Confirmation of an order is considered the customer’s acceptance of these Terms and Conditions.

Refund

Unfortunately we are unable to offer a refund unless the goods delivered are faulty.

Privacy

Privacy is important to us, and we respect that it’s important to you too. We promise to never share your details with anyone, and we won’t store your details (unless of course you ask us to so you can receive our e-letter about yummy new brigadeiros).

Custom Orders

To place a custom order, please contact us by email order@ninabrigadeiro.com to discuss your specific needs. We also offer a choice of set-up for weddings or any other special occasion you’re celebrating, including a corporate event. You can fill out our form here: Catering

Promotion and/or Discounts

We reserve all rights to change and/or modify any discount rate(s) (%) without prior notice. Types and/or quantity of any promotional gift(s) are only valid while stock last or may be replaced with other gift(s) when we feel it necessary.

Our Pumpkin Spice & Butterscotch Brigadeiros are back!
NOTICE: WE DON'T DELIVER TO ALASKA, HAWAII AND PUERTO RICO. Dismiss